High-contact surfaces in Chatswood medical waiting rooms — door handles, chairs, armrests, reception counters, EFTPOS terminals, and reading materials — are disinfected with TGA-approved hospital-grade products on every visit. Waiting areas are cleaned first to a customer-facing standard, then disinfected for infection control.

Treatment rooms and examination bays are cleaned and disinfected between every use cycle. Examination tables, procedure surfaces, instrument trolleys, and clinical equipment exteriors are wiped with TGA-approved disinfectant. All work follows infection control protocols aligned with AS/NZS 4187 and ACSQHC guidelines.

We use a strict colour-coded microfibre cloth and mop system to prevent cross-contamination between clinical zones. Separate colour sets are assigned to treatment areas, bathrooms, waiting rooms, and staff areas. No cloth is ever used across zones — a direct requirement for infection control in healthcare settings.

All floor areas in Chatswood medical centres are vacuumed using HEPA-filter equipment rated to capture particles down to 0.3 microns. HEPA vacuuming prevents fine allergens, dust, and microbial particles from being recirculated into the air — critical in clinical environments where immunocompromised patients may be present.

Patient bathrooms, staff bathrooms, sluice rooms, and clinical waste storage areas receive hospital-grade disinfection on every clean. TGA-approved products are used at the manufacturer's recommended dilution for clinical environments. Colour-coded equipment ensures bathroom cleaning tools are never used in treatment areas.

Staff-side areas including kitchen benches, tea stations, lockers, and break room surfaces are cleaned to a food-safe hygiene standard. Reception back-of-house, phone handsets, keyboards, and desk surfaces are sanitised with products safe for electronics. These areas are cleaned separately from clinical zones.